We heard about RMS from our Architects as they were included on our tender list. The initial meeting went well and we felt comfortable with Mark and the work he had done in the past locally. We particularly liked the fact that the quotation was itemised for us so that any additions and omissions could be readily identified and this was probably the deciding factor in running with RMS.
The works started on time and throughout the build we were happy with the tradesmen who were all time served and experienced. We were hands on being on site most days and were able to anticipate most issues so they were resolved before progress went too far. The site meetings with the Architects and RMS were invaluable and variations were explained and agreed with costings in most cases. Assistance was given in pointing us in the right direction for plumbing, heating tiling and the like and although we had a lot of decisions to make we were reasonably in control as the flow chart enabled us to anticipate when materials were needed and that together with progress updates kept us informed. Sometimes the detail of site meetings did not make it through to the men on site but this was generally quickly resolved.
The contract was completed on time. We are very pleased with the overall finished article and would both use RMS again and recommend them to friends and business connections.
Bernard Tomlins 12/03/2018